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2nd Line Technical Support Specialist

2 months ago

Shipley, Bradford, United Kingdom In Technology Group Limited Full time

Job Summary:

In Technology Group Limited is seeking a highly skilled 2nd Line Technical Support Specialist to join their dynamic IT department. As a key member of the team, you will be responsible for providing technical support and assistance to internal stakeholders.

Key Responsibilities:

  • Provide technical support and troubleshooting for IT-related issues
  • Collaborate with the IT team to resolve complex technical problems
  • Develop and maintain technical documentation and knowledge base
  • Participate in the development and implementation of IT policies and procedures

Requirements:

  • Strong technical knowledge of Windows Server, Active Directory, Office 365, DNS/DHCP, and Azure AD
  • Experience with SQL and VMware is desirable
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Outstanding training program
  • Pension scheme
  • Paid certifications
  • Strong internal progression opportunities

About Us:

In Technology Group Limited is a leading provider of IT services and solutions. We are committed to delivering high-quality services and supporting the growth and development of our employees.