AV Infrastructure Specialist
6 days ago
We are seeking a skilled AV Infrastructure Engineer to join our team at Telefónica Tech. As a key member of our infrastructure team, you will be responsible for the day-to-day management and support of our servers, storage, and associated technologies.
Key Responsibilities:- Provide proactive support and monitoring to our MS hosted environments
- Triage and resolve issues raised by customers and internal users
- Offer second-line support to our RDS environment
- Deploy and monitor virtual machines on our VMware Hypervisor platforms
- Experience working with ITIL processes and guidelines
- Ability to work under tight deadlines and manage priorities
- Background in a dedicated IT department
- Understanding of virtualization and backup technologies
- Knowledge of Active Directory and Group Policy Management
- Experience with Service Desk software
- Ability to work with Blue Light Services
- Excellent communication skills
- Initiative and teamwork skills
- Valid driver's license and access to transportation
- ITIL v3 foundation or higher
- VMware deployment of Virtual Machines
- Automated Patch management third-party tools
- Methodical troubleshooting approach and strong attention to detail
- Active Directory Management
- Group Policy Management
- Windows Group Policy creation and management
- Windows Terminal Server Environment Support
- VMware accreditation
- Exposure to Storage and SAN Fibre management
This is a full-time position, Monday to Friday, with a rolling shift pattern. Weekend working is required on either a Saturday or Sunday, 1 in 3 weeks.
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AV Infrastructure Specialist
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