Housing Needs Officer

2 weeks ago


Sutton in Ashfield, Nottinghamshire, United Kingdom Ashfield District Council Full time
Housing Needs Officer Job Description

The Ashfield District Council Lettings Team is seeking a skilled Housing Needs Officer to support and advise applicants in urgent housing need.

The successful candidate will ensure applicants understand and actively participate in the lettings process, focusing on proactive engagement with applicants with multiple needs.

The postholder will investigate and assess complex housing applications, working with applicants and their support agencies to understand their needs and ensure correct prioritization for rehousing.

The Housing Needs Officer will have excellent communication and interpersonal skills, as well as the ability to think creatively to find solutions to complex issues.

This role is a key link with the Housing Options Service, ensuring a seamless transition from one service to the other.

The ideal candidate will be a problem solver with a passion for supporting vulnerable individuals and families.


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