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Education Support Specialist

2 months ago

Coventry, Coventry, United Kingdom Minitab Full time

Job Summary:

Minitab is seeking a skilled professional to serve as a Training Administrator, supporting the development and delivery of educational services across EMEA and APAC regions.

Key Responsibilities:

  • Manage the end-to-end training administration process, ensuring seamless execution and documentation of changes.
  • Collaborate with cross-functional teams to develop and enhance processes related to Minitab's educational offerings.
  • Administer tools and systems, and finalize training contracts to meet business needs.
  • Provide exceptional customer support, managing customer information and service bookings.
  • Liaise with Sales Management to drive process improvements and ensure alignment with business objectives.

Core Competencies:

  • Action Oriented
  • Ensures Accountability
  • Interpersonal Savvy
  • Manages Complexity
  • Nimble Learning

Requirements:

  • 1-3 years of customer-focused experience, preferably in a training coordinator role.
  • Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and CRM software.
  • Excellent oral and written communication skills, with the ability to effectively communicate with diverse stakeholders.
  • Willingness to travel domestically or globally as needed to support business objectives.

Minitab is an equal opportunity employer.