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Bar Team Member
2 months ago
**About Us**
Wells & Co is a leading hospitality company that prides itself on providing exceptional customer experiences in its pubs and restaurants. We are committed to creating a warm and welcoming atmosphere for our guests, and we are seeking a talented Bar Team Member to join our team.
**Job Summary**
We are looking for a highly motivated and customer-focused individual to join our bar team. As a Bar Team Member, you will be responsible for providing exceptional customer service, managing the bar area, and ensuring that our guests have a memorable experience.
**Key Responsibilities**
- **Greet and Serve Guests**: Greet customers warmly and take food and drink orders in a timely and efficient manner.
- **Maintain a Clean and Organized Bar Area**: Ensure that the bar area is clean, organized, and well-stocked at all times.
- **Provide Excellent Customer Service**: Respond to customer inquiries, resolve issues promptly, and provide recommendations to enhance the customer experience.
- **Work as Part of a Team**: Collaborate with other team members to create a friendly and welcoming atmosphere for our guests.
**Requirements**
- **Energy and Passion**: A high level of energy and passion for delivering exceptional customer service.
- **Communication Skills**: Excellent communication skills, both verbal and written.
- **Teamwork**: Ability to work effectively as part of a team to achieve common goals.
- **Flexibility**: Willingness to work flexible hours, including evenings and weekends.
**What We Offer**
- **Competitive Hourly Rate**: A competitive hourly rate, plus tips.
- **Benefits Package**: A comprehensive benefits package, including 28 days' holiday, company pension scheme, and retail and beer discounts.
- **Career Development**: Opportunities for career development and growth within the company.