Engineering and Hard Services Manager

2 weeks ago


London, Greater London, United Kingdom Commerzbank AG Full time
Job Description

A leading corporate banking and capital markets organization is seeking an experienced Engineering and Hard Services Manager to join their team in a dynamic and challenging role.

Main Purpose of the Role

Responsible for the operational management of hard facilities management services to the organization's London branch. Key responsibilities include:

  • Developing and managing long-term strategies for engineering maintenance and infrastructural modernization, focusing on resilience, risk management, efficiency, performance, and cost control.
  • Delivering the operation of all hard services managed service contracts and specialist suppliers to ensure the operation of the organization's built environment and critical engineering systems.
  • Monitoring contractual KPIs and ensuring compliance with current and future legislation and statutory requirements on all building management systems.
  • Directing, evaluating, and approving M&E designs provided by consultants and architects to ensure they meet the organization's requirements.
  • Conducting regular meetings with Managed Service Providers and Data Centres stakeholders.
  • Maintaining security concept documentation, contractor and tenant handbooks, utility metering reporting, CSR reporting, and other ad-hoc reporting as required.
  • Attending and managing any critical or major infrastructure failures, power downs, witness testing, or supervising business-critical shutdowns as required, and acting in the capacity of an Emergency Officer in line with the organization's Business Continuity Planning guidelines and policies.
  • Assisting with the coordination, development, and testing of disaster recovery plans.
  • Conducting and regularly reviewing fire risk assessments for the organization.
  • Advising on passive fire protection requirements in line with current regulations for the organization.

Key Requirements

The ideal candidate will possess:

  • Professional qualification in Mechanical & Electrical Engineering.
  • Vocational experience in Hard FM Services, engineering, building maintenance, energy management, or vendor management.
  • Detailed knowledge of Health & Safety (IOSH).
  • Strong understanding of facilities and operational procurement disciplines.
  • Ability to manage employees, including outsourced functions, both on- and off-site.
  • Strong interpersonal and relationship management skills.
  • Strategic insight, planning, problem-solving, and project management capabilities.
  • Proven experience in operational risk management, financial management, and control.


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