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Business Intelligence Analyst

2 months ago


Potters Bar, Hertfordshire, United Kingdom Canada Life Limited Full time
Job Title: Business Intelligence Expert

Canada Life UK is seeking a highly skilled Business Intelligence Expert to join our team. As a Business Intelligence Expert, you will be responsible for developing and maintaining a robust suite of MI reporting, working closely with the Senior Leadership Team to develop MI to assist in planning, forecasting and performance analysis.

Key Responsibilities:
  • Develop and maintain data reporting for all operational metrics, ensuring consistent recording of achievement against Key Performance and service Indicators across all levels of the team on a daily, weekly, monthly, quarterly and annual basis.
  • Produce analysis and relevant insight that will be presented at senior staff forums and committees to facilitate effective analysis of performance issues and the identification of remedial action.
  • Support the development of data centric balanced scorecard at a senior level to align key performance metrics which can be reported at aggregate, product and entity level and accurately track performance.
  • Ensure the integrity and quality of the MI process with detailed review and data cleansing to ensure all data and reports are accurate, current and help drive actionable insight.
  • Support ad hoc projects/improvement initiatives working both internally and externally to provide data analytical support.
Requirements:
  • Proven experience of data manipulation and analysis with the ability to process data from multiple sources.
  • Advanced Microsoft skills including PowerBI, Excel and PowerPoint with the ability to develop robust, functional reporting suites.
  • Excellent stakeholder and relationship management skills with the ability to communicate effectively to non-technical people.
  • Ability to manage expectations with key stakeholders.
  • Excellent attention to detail.
  • Good analytical and proactive skills, working logically and systematically.
  • Ability to work on your own initiative as well as part of a team.
  • Ability to work well under pressure and remain effective and accurate.
  • Working knowledge of MS Access, Python, VBA & SQL.
Benefits:

We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance.

We have a fantastic number of other benefits and support services as well as regular personal and professional development.

Our Culture:

Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and Inclusion:

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.

We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.