Product Technical Specialist

2 months ago

London, Greater London, United Kingdom Selfridges Full time

About the Role

We are seeking a highly skilled Product Technical Specialist to join our team at Selfridges. As a Product Technical Specialist, you will play a key role in delivering our product offering to our online customers and be integral to the smooth running of our fast-paced ecommerce studio environment.

Key Responsibilities

  • Write up to 90 technical product descriptions a day for womenswear, menswear, and accessories products, including size and fit information, fabric composition, and care information.
  • Write in accordance with our style guides, consistently and accurately formatting details and proof-reading your own work.
  • Work closely with the Copywriters on product workflow, communicating updates, and reacting to change requests.
  • Work closely with the on-set Styling & Photography team on true to size of garments and record accurate information, communicating updates and reacting to change requests.
  • Liaise daily with Styling and Photography teams on product workflow and priorities.
  • Conduct daily site walks for fashion products to maintain quality, consistency, and accuracy.
  • Liaise daily with the Digital Operations and Buying teams on product attributes and brand information/requirements.
  • Manage your own time, prioritizing your workload to meet deadlines in a fast-paced studio environment.
  • Stay up to date with seasonal fashion trends, have a solid brand awareness, and demonstrate your departmental and general experience.
  • Work collaboratively with the rest of the Content team to continuously optimize and improve our product descriptions.

The Ideal Candidate

We are looking for a candidate with:

  • Experience in an ecommerce/studio/fashion environment.
  • A background in fashion/textiles/garment construction and/or copywriting.
  • Experience with content management systems.

Desired Skills

  • Excellent English language and grammar skills.
  • Highly organized with meticulous attention to detail.
  • Ability to work at pace to a very high standard, managing workload to strict deadlines.
  • Strong brand awareness and a good knowledge of fashion trends and garment terminology.
  • Effective customer journey awareness efforts conducted by brand experts.
  • Self-motivated and comfortable working in a fast-paced environment with the ability to problem solve and be reactive and adaptable.
  • Knowledge of SEO.
  • Excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working as a team.
  • PC literate in Outlook and Microsoft Word.
  • Skilled in Excel.

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