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Account Director

2 months ago


Northampton, Northamptonshire, United Kingdom Food Alert Ltd Full time
Job Description

Food Alert Ltd is a leading consultancy specialising in food hygiene and health & safety. We work with many high-profile hospitality clients including restaurant and pub groups, independent restaurants, and hotels.

Our compliance software is the most comprehensive platform available in the hospitality sector, covering every aspect of hygiene and safety with all our clients operating paper-free. This is supported by award-winning food data systems that manage information such as nutritional content and allergens.

The Role

We are seeking a dynamic and results-driven individual to join our Product Data team as an Account Director. As a key member of our team, you will be responsible for managing and growing client relationships by selling our industry-leading enterprise product information management systems.

Our software solutions, including the "Assure" platform, are designed to manage end-to-end product information, such as nutritional and allergen data, for top-tier clients like Starbucks, Mitchells & Butlers, Greene King, Azzurri Group, and JD Wetherspoon. This role is pivotal in driving business growth through effective account management and sales efforts, particularly within large pub groups, casual dining businesses, coffee chains, and grocery retailers.

Key Responsibilities

  • Manage high-profile enterprise and smaller client accounts from a commercial perspective.
  • Assist in the commercial aspects of client contract reviews and new work requests.
  • Collaborate with the Technical Account Manager to align on client needs.
  • Ensure client contracts and service level agreements (SLAs) are commercially viable and attractive.

Requirements

  • Proven experience in software sales, with a strong track record in enterprise-level software sales, closing complex deals and driving revenue growth.
  • Expertise in product information management systems, with in-depth knowledge of PIM systems and the ability to translate technical features into client benefits.
  • Proficiency in MS Office, with skills in Excel, Word, and Outlook for data management, reporting, and communication.
  • Interpersonal and time management skills, with strong relationship-building abilities paired with efficient time management to handle multiple priorities.
  • Adaptable and deadline-focused, with flexibility in responding to change while maintaining a strong commitment to meeting deadlines.

What We Offer

  • A competitive salary and professional development opportunities, benefits package, pension contributions, and more.
  • 25 days holiday plus three gift days at Christmas.
  • Company team and social events.

We believe that coming to work should never be a chore, so we create an environment where you can be at your best. We will trust you, rely on you, and care about you.