German Customer Care Team Leader

3 weeks ago

Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
Job Title: German Customer Care Team Leader

A Key Role in Our Customer Service Team

We are seeking a highly skilled and experienced German Customer Care Team Leader to join our team at Athena Resourcing Solutions. As a key member of our customer service team, you will be responsible for leading a team of customer care representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead a team of customer care representatives to ensure excellent customer service
  • Develop and implement customer service strategies to improve customer satisfaction
  • Collaborate with other teams to ensure seamless customer experience
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements:

  • Proven experience in customer service leadership
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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