Customer Service Team Leader

4 weeks ago

Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
Job Description

Job Title: German Customer Service Team Leader

Location: Flexible Work Arrangement

Athena Resourcing Solutions is seeking a highly skilled German-speaking Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.

Key Responsibilities:

  • Lead a team of customer service representatives to ensure excellent customer service delivery
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to resolve customer complaints and issues
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements:

  • Fluent German language skills
  • Proven experience in customer service leadership or management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply:

Please submit your application, including your resume and a cover letter, to Athena Resourcing Solutions. We look forward to hearing from you

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