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Interim IT Support Specialist
2 months ago
Company Overview: We are collaborating with a reputable Chartered Accountants firm that is currently seeking an IT Support Specialist to enhance their technical team.
Role Overview: The ideal candidate will possess a solid background in various Microsoft technologies, with a particular emphasis on MS Azure Cloud solutions. A comprehensive understanding of these technologies is crucial for success in this position.
Key Responsibilities:
- Provide internal helpdesk assistance for all software and hardware inquiries from staff.
- Manage the installation and distribution of software and operating system updates.
- Set up and configure new desktops and laptops for users.
- Conduct daily and periodic maintenance checks on network and desktop systems.
- Investigate and troubleshoot technical issues, escalating them to external IT providers when necessary.
- Support the IT Manager in ensuring a high level of security across IT systems and safeguarding against cyber threats.
Essential Skills:
- Proficiency in MS Outlook messaging, including mailbox configuration and Mimecast.
- Understanding of networking and connectivity principles, specifically TCP/IP and DHCP.
Experience Requirements: Candidates should have a minimum of 2 years of experience in a similar capacity within the Financial Services, Professional Services, or Corporate sectors.
Work Environment: This position requires on-site presence five days a week. Strong communication skills, adaptability, and a proactive approach to problem-solving are essential attributes for success in this role.
