Data Analyst

16 hours ago

London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

About the Company: LexisNexis Risk Solutions is a leading provider of risk assessment and management solutions. Our Business Services vertical offers a range of solutions focused on helping businesses drive revenue growth, maximize operational efficiencies, and improve customer experience.


About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers.


About the Role: As a Data Analyst, you will use your experience with data analysis to investigate suspicious behavior and provide new insights to customers, leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses, and increased customer profitability.


You'll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You'll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers.


Key Responsibilities

  • Conducting in-depth reviews of complex fraud cases, identifying trends and actionable insights, documenting your findings, and making clear recommendations on how to mitigate risk.
  • Using your SQL and Python skills to increase our customers' fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix decision engine.
  • Building dashboards & reports to track value delivered by the solution, increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer.
  • Using your excellent attention to detail and ability to craft a story through data, delivering industry-leading presentations for external and executive audiences with non-technical backgrounds.
  • Scoping, planning, and delivering customer-focused projects, including root cause analysis, reports, dashboards, rule mining, and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers.
  • Collaborating with ThreatMetrix teams, including Products, Engineering, Sales, and other Professional Services colleagues around the world to continually redefine best practices.


Requirements

  • Demonstrate knowledge of Python and SQL (BI tools such as SuperSet, Tableau, or PowerBI is a bonus).
  • Have attention to detail to ensure quality of project delivery for customers stands out amongst industry peers.
  • Track record of building external and executive reports and presentations.
  • Interest or experience in consulting within the risk, fraud, or payments industry. Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc.
  • Have extensive multi-tasking and prioritization skills, excelling in a fast-paced environment with frequently changing priorities.
  • Demonstrate fluency in more than one language spoken across EMEA is a bonus, but not essential.

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