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Customer Support Representative

2 months ago


Dorking, Surrey, United Kingdom Tate Full time

Client Relations Specialist

An exciting opportunity awaits for a driven and ambitious individual with a strong background in customer service and exceptional communication abilities.

This position is tailored for a skilled Client Relations Specialist looking to transition into a role that involves confirming orders received through various channels, including online and telephonic interactions. You will be responsible for processing these orders into the internal system. This role is ideal for those eager to evolve from a traditional customer service setting into one that emphasizes a softer sales approach.

The ideal candidate will possess a customer service background, but ultimately, the right attitude and mindset will be the key factors in your success.

As the role requires commuting, a valid driving license and access to a vehicle during business hours is essential.

Key Responsibilities:

  • Responding to incoming calls from customers wishing to place orders.
  • Managing email inquiries from potential clients.
  • Providing top-tier customer service to secure incoming business.
  • Inputting sales information into the internal database.
  • Performing additional tasks as required in a small to medium-sized enterprise.

Desired Attributes:

  • A trustworthy individual capable of earning respect.
  • Self-driven with a strong desire to excel.
  • Genuinely motivated to deliver the best outcomes for both clients and oneself.
  • Outstanding communicator with a commitment to strong values.
  • Adaptable mindset, willing to grow and develop alongside the organization.
  • Possession of a UK Driving License.

Benefits Offered:

  • Competitive annual salary up to £28,000.
  • Comprehensive training and continuous support.
  • Opportunities for career progression within the organization.
  • A supportive and collaborative workplace culture.

If you are seeking a role that allows you to advance your career in a dynamic environment, we encourage you to consider this opportunity.

Tate is dedicated to promoting equal opportunities. We are committed to ensuring that every candidate has a positive experience with us, and we welcome any requests for adjustments during the application or interview process. Your comfort and accessibility are our priorities, and we are here to support you throughout your journey.