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Customer Service Coordinator

2 months ago

Birkenhead, United Kingdom Fusion People Ltd Full time

About the Role:

Fusion People Ltd is seeking a highly skilled Customer Service Co-ordinator to join our team on a 6-month contract. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage customer order books and ensure accurate and timely processing
  • Prepare quotations and costs for customers
  • Provide customer service and support via various channels
  • Attend meetings and collaborate with internal teams to drive business growth
  • Utilize Excel to analyze data and make informed decisions

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in Excel and ability to learn new software

About Fusion People Ltd:

Fusion People Ltd is an employment agency and employment business committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality, or disability. We pride ourselves on providing a supportive and inclusive work environment that values diversity and promotes career growth.