Front Desk Associate

4 weeks ago

Bournemouth, Bournemouth, United Kingdom Village Hotels Full time
Be the First Friendly Face

We're looking for a charismatic Receptionist to join our team at Village Hotel Club in Bournemouth. As the first point of contact for our guests, you'll set the tone for their entire stay. Your warm smile, infectious enthusiasm, and exceptional communication skills will make every guest feel welcome and valued.

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. As a Receptionist, you'll be the hub of the hotel, coordinating with various departments to ensure seamless operations. Your proactive approach, problem-solving skills, and passion for delivering exceptional guest experiences will make you an invaluable asset to our team.

What We Offer
  • Complimentary full leisure club membership for you and a family member or friend
  • Employee Discount on overnight stays at Village Hotels
  • 50% discount on Food and Drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of Well-being and Healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of Development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent Reward and Recognition Incentive schemes
  • Monthly well-being programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday Purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme
What We're Looking For

We're seeking someone with a positive attitude, a passion for delivering exceptional guest experiences, and a strong work ethic. If you're a team player with excellent communication skills, a proactive approach, and a passion for problem-solving, we'd love to hear from you.

At Village Hotel Club, we're all about embracing personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. If you're looking for a dynamic and supportive work environment where you can grow and develop, we'd be delighted to welcome you to our team.

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