Porter - Stone, Stafford

4 days ago

Cannock, Staffordshire, United Kingdom The Venues Collection Full time
About The Venues Collection

We're a dynamic and forward-thinking company that's passionate about delivering exceptional experiences to our customers. As a Porter, you'll play a vital role in ensuring the smooth running of our operations and providing a warm welcome to our guests.

Key Responsibilities
  • Assist in maintaining the cleanliness and tidiness of our public areas, including the lobby and other communal spaces.
  • Support our housekeeping, restaurant, and banqueting teams by setting up rooms and moving furniture as needed.
  • Handle reception duties, such as booking theatre tickets or making restaurant reservations, to provide a seamless experience for our guests.
  • Respond promptly to customer requests and ensure their needs are met with a smile.
  • Run errands and complete tasks as required to support the smooth operation of our venues.
  • Ensure the safety of our customers by placing and removing signage indicating wet floors or other hazards.
What We're Looking For
  • A adaptable and flexible individual who can thrive in a fast-paced environment.
  • A brilliant communicator who can build strong relationships with our guests and colleagues.
  • Someone with experience delivering high-quality customer care and a passion for providing exceptional service.
  • A team player who can take initiative and make decisions that benefit our customers.
  • Someone who can work under pressure and maintain a high level of productivity.
  • A reliable and punctual individual who can demonstrate exceptional timekeeping and commitment to their role.
About Compass Group UK&I

We're a leading provider of contract catering and support services, with a portfolio of iconic cultural and heritage destinations across the UK. Our team of passionate hospitality professionals strive for excellence in delivering exceptional experiences to our customers.

We're committed to fostering an inclusive and diverse work environment where every individual can thrive. We celebrate individuality, recognize and reward excellence, and provide opportunities for growth and development.

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