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Administrative Team Supervisor
2 months ago
PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS
Organisation: Leicestershire County Council
Work Location: County hall, Glenfield, Leicester
Worker Category: Hybrid Worker
Salary: £24,708 - £25,983 per annum (pro rata for part-time)
Working Hours: Part time, 0.5 FTE, 847 Annualised hours
Contract Type: Permanent
About the Role
The Leicestershire Adult Learning Service is seeking a part-time (0.5 FTE) Administrative Team Supervisor. This role is essential for ensuring the effective management and operational efficiency of the Central Accreditation and Data team.
The successful candidate will be responsible for:
- Overseeing the processing of enrolments via telephone.
- Registering learners with relevant awarding bodies while adhering to strict deadlines and guidelines.
- Collaborating with awarding bodies and curriculum staff to address any queries.
- Applying for access arrangements for learners with the appropriate awarding body.
- Claiming results and qualifications from the awarding body.
- Inputting results and data into our Management Information System (MIS).
- Providing line management to Administrative Assistants and supporting the HUB Manager.
Flexibility is required, including some out-of-hours work to cover for staff absences.
About You
To be considered for this position, you must possess:
- Prior experience working with various exam boards and in an adult learning environment.
- Strong administrative skills and experience in data management using ProSolutions MIS.
- Excellent customer service skills and experience in minute-taking.
- A good command of written and spoken English and numeracy, equivalent to Functional Skills Level 2 or above.
- Previous experience in line management, including supervision and monitoring of staff.
- The ability to prioritize tasks and manage time effectively under pressure.
- Attention to detail and a flexible approach to work, including evening and occasional weekend availability.
- Thorough knowledge of Data Protection (GDPR) and a commitment to Equality, Diversity, and Inclusion (EDI).
Additionally, you should demonstrate a commitment to equal opportunities in all aspects of your work.
Interested in Flexible Working?
We support employees in balancing their work and personal commitments. We are open to discussing flexible working arrangements that meet both individual needs and the requirements of the Council.
For more information or an informal discussion, please contact:
Sandra Bailey
How to Apply
Leicestershire County Council is committed to promoting equality, diversity, and inclusion. We encourage applications from individuals of all backgrounds, as a diverse workforce enhances our service delivery. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and individuals with disabilities.
To apply for this position, please submit a supporting statement detailing how you meet the criteria outlined above.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
