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Senior Application Support Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Cathcart Technology Full time

A reputable FinTech Software as a Service (SaaS) company is seeking a skilled Senior Application Support Specialist to become part of their dynamic hybrid team.

This organization has demonstrated remarkable success across the UK, achieving a 50% increase in workforce over the past five years, as they navigate a significant growth phase. Our long-standing collaboration with this company has revealed a positive technical environment, a robust employee culture, and impressive employee retention rates.

They are currently in search of a Senior Application Support Specialist to join one of their essential teams, focusing on a product that operates continuously and is considered business-critical. This role presents an excellent opportunity for individuals seeking to elevate their career within a well-organized and esteemed workplace.

Key qualifications include:

  • Strong communication skills
  • Experience in service desk operations and ticket management
  • Proficiency in scripting languages such as PowerShell or Bash
  • Familiarity with Azure Active Directory and/or Windows Server 201x
  • System administration expertise
  • Understanding of ITIL principles

Candidates should be within a reasonable commuting distance to their office, as a minimum of two days per week in the office is required. The company offers modern and inviting office spaces that enhance the work experience. Additionally, they provide a comprehensive benefits package, which includes:

  • Private medical insurance
  • 34 days of annual leave, inclusive of 8 public holidays
  • Bonus program
  • Extensive access to learning and development resources

If this opportunity aligns with your career aspirations, we encourage you to explore this role further.