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Operational Shift Lead

2 months ago

Banbury, Oxfordshire, United Kingdom HelloFresh Full time
{"**About The Role:**

We are seeking a dedicated and hardworking individual to join our team of Shift Managers, to ensure minimal impact downstream and maintain our customer-centric view. This is a 6-month fixed-term contract, with the possibility of extension.

**Key Responsibilities:**

• Run shifts to maximize operational efficiency and productivity
• Achieve performance KPIs such as efficiency and error rates
• Ensure optimum utilization of shift labor by effective labor planning, training, and development of all staff
• Work closely with the teams to ensure production lines operate with a safety-first mentality
• Ensure excellent communication between production-warehouse team members and Operations staff
• Accurately complete all paperwork and reporting of shift performance and KPIs
• Be the point of escalation and support for all staff on shift
• Lead and motivate all Operational staff to care about our product and our customers

**Requirements:**

• Strong understanding of health and safety and its application in a warehouse-production environment
• Experienced in working in a high-pressure, fast-paced, and constantly changing environment
• Understanding of operational reporting, key information identification, and critical issue escalation
• Excellent people skills and a passion for achieving results through people
• Logical approach to making decisions and a customer-first mindset
• Managing projects and delivering within set time scales

**What You'll Get:**

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Electric vehicle scheme
• Free professional development and coaching memberships
• Mental health first aiders and an employee assistance program
• If in the office, enjoy a free breakfast every day
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

**Work Schedule:**

Rotation of Sunday-Wednesday 3 months days to 3 months nights, then Wednesday-Saturday 3 months days to 3 months nights

**Next Steps:**

Your application will be reviewed, and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.