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Customer Service Consultant
2 months ago
Exciting Opportunity for a Service Advisor
Position Overview:
We are seeking a dedicated Service Advisor to join our dynamic team. This role is essential in ensuring customer satisfaction and facilitating smooth operations within our service department.
Key Responsibilities:
- Welcoming and assisting customers with their service needs
- Managing appointment scheduling for vehicle maintenance and repairs
- Keeping clients updated on their vehicle status through various communication channels
- Providing clear explanations of recommended services and repairs
- Coordinating with technical staff in the workshop
- Addressing customer inquiries and resolving complaints effectively
- Accurately maintaining customer records and service history
Qualifications:
- Previous experience in a similar customer-facing role
- Exceptional customer service abilities
- Goal-oriented mindset
- Strong verbal communication skills
- Ability to manage multiple tasks efficiently
- Proficient in using computer systems
What We Offer:
- Employee discounts and vehicle leasing options
- Generous holiday allowance with additional days for long service
- Life insurance coverage
- Opportunities for professional development and training
About The Recruitment Co.
We are committed to fostering an inclusive and diverse workplace environment.