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Retail Sales Associate

2 months ago

Northamptonshire, United Kingdom EE Retail Full time
About the Role

We're looking for a skilled Retail Advisor to join our team at EE Retail. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities
  • Provide outstanding customer service, answering customer queries and resolving issues in a professional and courteous manner.
  • Work closely with colleagues to achieve sales targets and drive business growth.
  • Develop and maintain a thorough knowledge of our products and services, including their features and benefits.
  • Upsell and cross-sell products and services to customers, ensuring they receive the best possible solution for their needs.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.
What We Offer
  • A competitive hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.
Why Join Us?

We're a company that values our people and is passionate about developing our team members. We offer a range of benefits and opportunities for career growth and development. If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you.