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Marketing Operations Lead

4 weeks ago

Farringdon, United Kingdom Save the Children Full time
About the Role

Save the Children UK is seeking a highly skilled and experienced Marketing Operations Lead to join our team. As a key member of our Fundraising & Marketing department, you will be responsible for developing and implementing a future-focused Marketing Operations Framework that drives operational efficiency, increased income, and supporter value.

Key Responsibilities
  • Lead cross-functional teams to develop and implement a future Marketing Operations Framework that drives operational efficiency, increased income, and supporter value.
  • Design and execute core marketing processes and systems for efficient delivery, including effective collaboration with agencies.
  • Leverage technology and data to streamline marketing operations, working closely with internal teams and senior stakeholders.
  • Embed agile and audience-centric approaches into marketing operations, ensuring responsiveness to new opportunities.
  • Identify and lead key transformation initiatives, setting Objectives and Key Results (OKRs) aligned with broader business goals.
  • Research and present growth strategies, competitive analysis, and strategic recommendations for internal and external stakeholders.
  • Lead change management efforts to ensure successful adoption of new technologies, processes, and organizational changes.
  • Utilise data analytics and market insights to inform operational strategies.
  • Manage risks, ensuring compliance with legal, data protection, and regulatory requirements.
Requirements
  • Extensive experience in leading transformational and operational improvement initiatives, leveraging digital and data-driven technologies.
  • Proven leadership in matrixed or multi-disciplinary team environments, with strong influencing and collaboration skills.
  • Expertise in marketing operations with a supporter-centric focus.
  • Exceptional strategic thinking, project management, and organizational skills.
  • Strong understanding of agile principles and their impact on delivering business value.
  • Ability to manage multiple initiatives and priorities simultaneously.