Operations Lead

7 months ago

Farringdon, United Kingdom Save the Children Full time

Save the Children UK has an exciting opportunity for an **Operations Lead** to join our** Humanitarian Leadership Academy (HLA) **to have oversight and accountability of the HLA's Operations and enable high levels of operational efficiency with regards to contract and award management, excellent financial management, effective decision making and responsiveness to stakeholder needs.

**About Us**

The Humanitarian Leadership Academy (HLA), as part of SCUK's humanitarian department, provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector.

The HLA's mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The team combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer that is both unique and unmatched anywhere across the sector. Capacity-strengthening and user-centred learning is, and will continue to be, of increasing importance - a key area to ensure the sector is able to respond effectively and efficiently to crises.

The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.

**About the role**

The Operations Lead sits within the operations team within the HLA, which is responsible for ensuring operational excellence and high performance. The Operations Lead will support the Head of Operations, and work with the Operations Officer to refresh and redesign HLA's Operating Model to align with the new HLA strategy. Due to the broad brief of the Operations team, this role will take on accountability for the charitable activities, as well as supporting the Head of Operations across the entirety of the operations brief.

The purpose of this role is to enable high levels of operational efficiency with regards to contract and award management, excellent financial management, effective decision making and responsiveness to stakeholder needs. You will work across all areas of the HLA covering commercial and charitable activities balancing the needs of different funding streams as well as the growing revenue from commercial activities

**In this role, you will**:
**Oversight and accountability for the HLA's Operations business as usual including**:

- Accountable for the successful delivery and financial and contract management of the HLA, its donor programmes and commercial operations including governance, legal and award management, through overseeing/implementing effective project management approaches.
- Implement effective processes and systems for financial and operational insight and decision making
- Lead on the development and/or revision of operational systems, procedures and guidelines for award/contract management in the HLA'S team, ensuring these are fit-for-purpose.
- Oversee financial and contractual management in the HLA
- Manage categorisation of HLA-E deferred income for SCUK audit purposes
- Oversee the HLA monthly staff salary recharge tracker function
- Liaise with other SCUK and SCI donor-related and fundraising teams to address complex or systemic issues, provide coordinate messages, and ensure needs and funding gaps are effectively prioritised.
- Responsible for the risk management of the HLA-C and HLA-E portfolios, ensuring that award risk assessments are completed and periodically reviewed, taking timely actions to mitigate risk when needed.
- Work with SCUK Legal on an ongoing basis to ensure that both new and existing HLA contracting is compliant with SCUK requirements.
- Contract and award management
- Ensure HLA robust systems are in place for both HLA-C and HLA-E learning products and services' contracting, income processing, and compliance
- Lead on the management and monitoring of contracts throughout the project cycle
- Work closely with colleagues from across the HLA team to support in identifying and developing high quality donor proposals and service contracts
- Provide advice on donor compliance, provide support or lead on donor relations strategies, leveraging on funding opportunities, strengthening movement-wide awareness on donors' expectations etc. as required.
- Monitor key controls to support effective management of the funding portfolio and compliance with the donor requirements.
- Financial Management
- Work closely with the HLA Finance Business Partner across donor financial reporting, HLA-E income and expenditure, and year-end processes.
- HLA lead for both internal and external audits.
- Working with SCUK Internal Audit, periodically run award/contract reviews to ensure that audit documentation is being adequately maintained and that all awards/contracts are compliant in case of audit.

**Line Management of Operations Officers**
- Ensure excellent line manag

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