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Pool Shift Leader

2 months ago

Great Yarmouth, Norfolk, United Kingdom Haven Full time
About the Role

We are seeking a highly motivated and experienced Pool Shift Leader to join our team at Haven. As a key member of our Activities and Leisure Team, you will be responsible for leading and coaching the team on shift to ensure all areas of responsibility are met.

Key Responsibilities
  • Lead and coach the team on shift to ensure all areas of responsibility are met
  • Escalate issues to the Activities & Pool Team Manager when required
  • Induct and support new starters through a 90-day induction and completion of core departmental training
  • Deliver a hands-on approach to pool duties and greeting our guests
  • Work with the team to help keep our swimming pool area clean and safe, always promoting Health & Safety first
  • Carry out the same day-to-day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Activities & Pool Team Manager
What's In It For You?
  • Free use of our Leisure Facilities, including swimming pool
  • Up to 50% discount off food on Park and 20% discount in our shops
  • Opportunity to use our Corporate Box at the O2 Arena
  • Fantastic discounts with many national Brands & Retailers
  • 20% discount to you, your family & friends across Haven & Warner Leisure Hotels
  • Reward & Recognition Schemes
  • Training and development opportunities, including fully funded qualifications
  • Fantastic Health, Mind & Money Support Programme
  • Enhanced family-friendly policies and pay* (eligibility criteria applied)
Pay Rates

£16-17 per hour, £18-20 per hour, £21+ per hour, with an additional £1 per hour when leading a shift

Experience and Qualifications

You may already have experience working as a Team Leader, Shift Leader, or Supervisor within a leisure centre, fitness centre, or similar environment. Alternatively, you may be a Senior Lifeguard looking for the next step. We are looking for individuals who are passionate about delivering exceptional customer service and have a strong commitment to Health & Safety.

Preferred Qualifications
  • National Pool Lifeguard Qualification (NPLQ)
  • Swimming Pool Technical Operator Qualification (SPTO)
  • National Pool Lifeguard Training Assessor (NPLQ TA)
About Us

We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

What's It Like to Work with Us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.

This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

Working hours are on a rota over a 7-day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part-time hours.