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Store Manager

2 months ago


London, Greater London, United Kingdom Puig Full time
About the Role

We are seeking a highly skilled Store Manager to lead our Flagship store on Regent Street. As a key member of our team, you will be responsible for achieving sales objectives, maintaining operational excellence, and building a high-performing in-store team.

Key Responsibilities
  • Profit and Sales Generation:
    • Develop and implement sales strategies to drive revenue growth
    • Lead the sales team to achieve sales targets and exceed customer expectations
  • Customer Service:
    • Empower the Fragrance Consultants to deliver exceptional customer service
    • Build and maintain a loyal customer base through personalized interactions and loyalty programs
  • Operations:
    • Ensure efficient store operations, including staffing, inventory management, and cash handling
    • Implement risk management strategies to protect the store and its assets
  • Merchandising and Visual:
    • Develop and execute effective merchandising strategies to drive sales and customer engagement
    • Partner with the product team to ensure the right assortment for the store
  • Human Resources:
    • Lead the development and training of the Fragrance Consultants
    • Conduct regular performance evaluations and provide coaching to improve results
Requirements
  • Proven experience in a luxury retail environment
  • Excellent customer service and interpersonal skills
  • Results-driven and solutions-focused
  • Ability to influence and lead others to action
  • Passionate about the fragrance industry and our brand
About Us

We are a dynamic and entrepreneurial company with a passion for fragrance. We offer a range of learning and development opportunities, a competitive compensation and benefits package, and a chance to work with a global brand. If you are a motivated and results-driven individual who is passionate about the fragrance industry, we would love to hear from you.