Store Manager

4 weeks ago


London, Greater London, United Kingdom Big Yellow Group plc Full time
Store Manager Job Description

At Big Yellow Group plc, we are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service, drive sales growth, and maintain a high level of store performance.

Key Responsibilities:
  • Lead and motivate a team of retail professionals to achieve sales targets and provide exceptional customer service.
  • Develop and implement store strategies to drive sales growth, improve customer satisfaction, and increase store profitability.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Monitor and analyze store performance, identifying areas for improvement and implementing changes to drive results.
  • Collaborate with the store team to achieve sales targets, improve customer satisfaction, and increase store profitability.
  • Develop and implement training programs to enhance the skills and knowledge of the store team.
  • Ensure compliance with company policies and procedures, including health and safety, customer service, and sales targets.
Requirements:
  • Proven experience as a Store Manager or in a similar leadership role.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent customer service skills, with the ability to provide a high level of service to customers.
  • Ability to work flexible hours, including evenings and weekends.
What We Offer:
  • Competitive salary and bonus structure.
  • Opportunities for career development and progression.
  • Excellent benefits package, including health insurance, pension scheme, and employee discounts.
  • Collaborative and supportive work environment.
  • Opportunities to work with a dynamic and innovative company.


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