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Senior Coordinator

2 months ago


Solihull, Solihull, United Kingdom Hampton Medical Centre Full time

About the Role

We are seeking a highly skilled and experienced Senior Coordinator to join our team at Hampton Medical Centre. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our busy reception.

Main Responsibilities

The successful candidate will be responsible for:

  • Supporting patients with complaints and concerns
  • Providing administrative support to the practice manager and other senior coordinators
  • Assisting with the induction and training of new reception staff
  • Organizing rotas for clinical and non-clinical staff, including the front desk
  • Supporting IT and information governance initiatives
  • Working collaboratively with the team to ensure an efficient and effective reception service

About Us

Hampton Medical Centre is a well-established practice with a patient population of 11,500. We are a hardworking team that is patient-focused and committed to providing high-quality care. We are based in a large suburban area with easy parking.

Person Specification

The ideal candidate will have:

  • GCSE English, Maths, and at least three other GCSEs
  • Customer service experience within General Practice
  • Experience leading or managing a team
  • Experience working with the general public

What We Offer

We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive working environment.