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Senior Coordinator
2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Coordinator to join our team at Hampton Medical Centre. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our busy reception.
Main Responsibilities
The successful candidate will be responsible for:
- Supporting patients with complaints and concerns
- Providing administrative support to the practice manager and other senior coordinators
- Assisting with the induction and training of new reception staff
- Organizing rotas for clinical and non-clinical staff, including the front desk
- Supporting IT and information governance initiatives
- Working collaboratively with the team to ensure an efficient and effective reception service
About Us
Hampton Medical Centre is a well-established practice with a patient population of 11,500. We are a hardworking team that is patient-focused and committed to providing high-quality care. We are based in a large suburban area with easy parking.
Person Specification
The ideal candidate will have:
- GCSE English, Maths, and at least three other GCSEs
- Customer service experience within General Practice
- Experience leading or managing a team
- Experience working with the general public
What We Offer
We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive working environment.