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Account Development Trainee

2 months ago


Cardiff, Cardiff, United Kingdom Bagnalls Full time
About the Role

Bagnalls is seeking a highly motivated and ambitious individual to join our team as a Trainee Account Manager. As a Trainee Account Manager, you will play a crucial role in cultivating and developing relationships with clients, identifying new business opportunities, and growing your skills.

Key Responsibilities
  • Cultivate and develop relationships with clients to identify new business opportunities.
  • Work closely with Contract Managers to identify and grow new business.
  • Maintain relationships with new customers, for an agreed period, using our bespoke customer relationship management system.
  • Produce Case Studies of completed projects.
  • Maintain a database of PPQ information, Certificates & Accreditation.
  • Participate in Community Paintbrush/social value activities.
  • Conduct Customer Satisfaction Surveys.
  • Manage Client Portal.
Essential Criteria
  • Excellent telephone manner and strong verbal communication skills.
  • Drive, determination, and tenacity.
  • Good standard of written English.
  • Confidence to build relationships at many levels, including with senior decision makers.
  • Microsoft Office skills and ability to learn to use an in-house system.
  • Ability to learn about all aspects of the business quickly and communicate this information effectively to others.
  • Minimum 5 GCSEs A-C including English.
Working Hours and Salary

40 hours per week, with time provided for college study. Salary up to £12ph dependant on age and experience, plus potential to earn commission and bonus.