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Lead Engineering Manager

2 months ago

Nuneaton, Warwickshire, United Kingdom CANCER RESEARCH UK Full time
Job Title: Lead Engineering Manager

Cancer Research UK is seeking an experienced Lead Engineering Manager to join our Engineering team. As a key member of our leadership team, you will be responsible for leading the CRM & Marketing Engineering team, overseeing the transition to our new Salesforce platform, and driving the development of our Relationship Management & Marketing technology elements.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the improvement of our Relationship Management & Marketing platforms and supporter experience. As a Lead Engineering Manager, you will be responsible for:

  • Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers.
  • Collaborating closely with the Head of Product Portfolio and Product Managers to support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.
  • Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.
  • Providing technical leadership for decommissioning Siebel, ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.
  • Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.
Requirements

To be successful in this role, you will need:

  • Extensive experience in line managing, leading, and motivating technical Development and Support teams (c direct reports) across various disciplines and levels.
  • Ideal experience in navigating teams through periods of ambiguity and transformation.
  • Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS).
  • Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).
  • Previously managed and transformed the development and operation of enterprise-grade platforms.
  • Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.
  • Knowledge of engineering best practices and DevOps culture, tools, and processes.
What We Offer

Cancer Research UK offers a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We actively encourage a flexible working culture and provide a supportive and inclusive environment for all employees.