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Administrative Assistant

2 months ago

Hebburn, South Tyneside, United Kingdom Baltic Recruitment Limited Full time

Baltic Recruitment Limited is seeking a skilled Administrative Assistant to join their team. As an Administrative Assistant, you will play a vital role in supporting the administration team, covering all administration duties.

Main Responsibilities:

  • To support with busy enrolments, ensuring accurate completion of all enrolment and qualification/funding paperwork.
  • Processing all administration tasks in line with business recording systems.
  • Preparing paperwork for submission to meet KPI's, including enrolments, certificates, and college queries.
  • Update learner attendance records.
  • Registering, claiming, and processing certificates accurately and timely.
  • Preparing paperwork for enrolments.
  • Sending updates to the Manager on daily progress.
  • General office duties, including telephone queries, scanning, photocopying, filing, and reception duties.
  • Participate in CPD and industrial updating as requested and meet contractual requirements.
  • Invigilate exams.
  • Support learners and tutors on training courses.
  • Aftercare telephone calls to all learners.
  • Comply with all company policies, including Health and Safety, Equality & Diversity, Quality, and Safeguarding.
  • Maintain and update occupational skills.

Requirements:

  • Ability to work accurately and efficiently in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficient in Microsoft Office and other administrative software.
  • Ability to work independently and as part of a team.