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Reception Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Reception Administrator to join our team at Itec Skills and Employment. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.
Key Responsibilities- Provide excellent customer service to visitors, clients, and colleagues, responding to queries and resolving issues in a professional and courteous manner.
- Manage incoming and outgoing correspondence, including emails, letters, and packages, ensuring timely and efficient processing.
- Maintain a high level of organization and attention to detail, ensuring accurate and up-to-date records and files.
- Assist with administrative tasks, such as data entry, filing, and photocopying, to support the smooth operation of the office.
- Support the team with tasks such as booking meetings, managing calendars, and coordinating travel arrangements.
- Ensure the office is maintained in a clean and tidy condition, adhering to health and safety standards.
- Collaborate with colleagues to achieve team goals and objectives, providing support and assistance as needed.
- Minimum two GCSEs in Maths and English (Grade C and above).
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- High level of organization and attention to detail, with the ability to prioritize tasks and manage multiple projects.
- Ability to work independently and as part of a team, with a flexible and adaptable approach.
- Basic IT skills, including proficiency in Microsoft Office and other relevant software.
Itec is an Employee-Owned organisation, passionate about our people and collaborative in the way we work. We are a leading provider of work-based learning programmes, committed to making a positive impact in our community. As an Employee-Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading.
We offer a range of benefits, including a contributory pension scheme, employee ownership, and a range of corporate benefits. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would love to hear from you.