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Team Support Administrator
2 months ago
About Us
At Western Power Distribution, we're a leading energy company serving communities across the UK. Our expert teams deliver essential services to homes and businesses, and we're committed to building an inclusive workplace that celebrates diversity and promotes a culture of excellence.
Our Vision
We're dedicated to creating a clean, fair, and affordable energy future. Our teams are passionate about tackling climate change, exploring new energy sources, and improving efficiency to meet demand.
Our Team
Our Commercial Team is responsible for delivering connected and bespoke communications solutions to our customers. We're a dynamic team that's always adapting and innovating to meet the evolving needs of our industry.
Job Introduction
We're seeking a highly motivated and results-driven Team Support to join our Commercial Team. As a key member of our team, you'll provide exceptional support to our customers and colleagues, ensuring seamless communication and efficient operations.
Main Responsibilities
- Respond to customer enquiries, both verbally and in writing, to provide timely and effective solutions.
- Operate and maintain our sales mailbox system to ensure seamless communication with customers.
- Administer communications site access and supervision database to ensure accurate and up-to-date information.
- Provide administration and support to our Commercial Team, and other teams as required, to ensure efficient operations.
Ideal Candidate
You'll be a highly organized and reliable individual with excellent communication skills. You'll be able to work effectively in a team environment, using your own initiative to resolve issues and provide solutions. Basic keyboard skills are desirable, and full training will be provided on our applications.
What We Offer
We offer a competitive salary, opportunities for career development, and a supportive work environment. You'll have the chance to work with a talented team, using the latest technology and infrastructure to deliver exceptional results.
