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Roster Coordinator
2 months ago
About the Role
The Roster Coordinator plays a critical role in ensuring that Independent Health Group's clinical staffing needs are met while balancing the skill mix required, the interests and needs of patients, and the needs of staff. This position supports the organization's mission to deliver high-quality patient care through effective workforce management.
Key Responsibilities
- Compile rosters for each site and service from information received, as laid down in company policies and procedures using Allocate/Optima.
- Create and maintain schedules for employees based on factors such as availability, skills, and business needs (demand and capacity).
- Support seniors to ensure timely finalization and approval of agreed rosters in line with the annual publishing calendar.
- Assist staff with the knowledge to deploy staff to various locations and varied shift patterns to ensure adequate coverage and optimal utilization of resources.
- Liaise with key stakeholders to support any service changes and updates, as well as day-to-day support to team members to communicate changes to shift assignments and any other relevant information.
- Maintain the system and troubleshoot as required as a subject matter expert.
- Liaise with the HR team to ensure that information within rostering systems is accurate and processes are in place to capture all new starters, changes, and terminations.
- Ensure that scheduling practices comply with working time directives/employment law, company policies, and any relevant regulations.
- Generate and educate staff in how to pull and interpret reports on staffing KPIs such as availability and staffing unavailability to inform decision-making and optimize scheduling processes.
- Provide training and support to staff members on scheduling tools, policies, and procedures.
- Raise any concerns to the relevant line manager as necessary, including reporting of KPIs around sickness, special leave, and other leave.
- Identify opportunities to streamline scheduling processes, improve efficiency, and enhance the overall effectiveness of workforce management.
- Assist clinical teams to explore options for emergency shift coverage and crisis management as needed.
- Work closely with other departments such as operations, finance, and clinical teams to align staffing needs.
Requirements
- Excellent communication skills.
- Excellent interpersonal skills.
- A well-organized team player with an eye for detail.
- Good general education to GCSE or equivalent, including Mathematics and English.
- Technologically proficient using Microsoft suite of programs.
- Some experience of HR practices and procedures.
- Able to interpret policies.
Desirable
- Higher level education.
- Prior experience in human resources, scheduling, or workforce management is preferred.
- Experience using an Allocate/Loop is preferred.
About Us
Independent Health Group is a CQC outstanding rated organization, and we are committed to delivering high-quality patient care through effective workforce management. We are looking for a digitally competent individual to join our HR team and support our continued growth and digital transformation.
Language Code
en-US
