Rooms Reservation Specialist

4 weeks ago


London, Greater London, United Kingdom Sea Containers London Full time

About the Company:

We are a dynamic lifestyle hotel situated in London, committed to delivering a distinctive and vibrant experience for our guests. With two remarkable establishments, we strive to provide outstanding service and create lasting memories for all who visit.

Job Title: Reservations Agent I

Key Responsibilities:

  • Oversee room bookings for our two premier locations
  • Provide exceptional customer support and assist guests with their booking inquiries
  • Stay informed about current promotions, pricing, and package deals
  • Guide and mentor fellow reservation team members
  • Address and resolve booking challenges with a guest-centric mindset

Salary: Competitive salary structure with service charge included

We are dedicated to our employees and offer a variety of benefits, including:

  • Experience vouchers for guests
  • Complimentary stays at our hotels
  • Discounts across our hotels, dining venues, and bars
  • Health and wellness initiatives
  • Paid time off for volunteering
  • Training programs and incentives

Location: London



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