Rooms Reservation Specialist
4 weeks ago
About the Company:
We are a dynamic lifestyle hotel situated in London, committed to delivering a distinctive and vibrant experience for our guests. With two remarkable establishments, we strive to provide outstanding service and create lasting memories for all who visit.
Job Title: Reservations Agent I
Key Responsibilities:
- Oversee room bookings for our two premier locations
- Provide exceptional customer support and assist guests with their booking inquiries
- Stay informed about current promotions, pricing, and package deals
- Guide and mentor fellow reservation team members
- Address and resolve booking challenges with a guest-centric mindset
Salary: Competitive salary structure with service charge included
We are dedicated to our employees and offer a variety of benefits, including:
- Experience vouchers for guests
- Complimentary stays at our hotels
- Discounts across our hotels, dining venues, and bars
- Health and wellness initiatives
- Paid time off for volunteering
- Training programs and incentives
Location: London
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