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Front of House Team Member

2 months ago

London, Greater London, United Kingdom Nuffield Health Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, creating a welcoming environment, and supporting the smooth operation of our reception.

Key Responsibilities:

  • Customer Service: Provide warm and welcoming service to all members and visitors, responding to queries and concerns in a caring and helpful manner.
  • Reception Support: Assist with the smooth running of our reception, ensuring a professional and efficient service at all times.
  • Café Support: Support the café team in preparing and serving fresh, healthy, and nutritional food and drinks.
  • Team Collaboration: Work collaboratively with the Front of House Team to create a friendly, relaxing, and professional environment.

Requirements:

  • Communication Skills: Excellent communication skills, both face-to-face and over the phone.
  • Flexibility: Flexibility to work in a fast-paced environment and adapt to changing situations.
  • Initiative: Ability to take initiative and work independently.
  • Computer Skills: Basic computer skills, including Word and Excel.

About Us: At Nuffield Health, we are committed to providing a supportive and inclusive work environment that allows our employees to thrive. We offer a range of benefits and opportunities for professional development, ensuring that our employees feel valued and supported in their roles.