Administrative Support Officer

2 days ago


Nuneaton, Warwickshire, United Kingdom P3 Charity Careers Full time

About P3 Charity Careers

P3 is a forward-thinking charity that delivers excellent services for people facing social exclusion. Our values are innovation, creativity, helpfulness, friendliness, and passion for people.

The Role

We're seeking an exceptional administrative professional to provide support and assistance to our service, including taking referrals and responding to queries. This is an exciting opportunity for someone to gain experience in an administrative role while covering maternity leave.

The successful candidate will ensure the telephone is answered efficiently and in a professional manner, process new referrals, and liaise with managers. They will also input information onto the database and contact external services via telephone and email.

Key Responsibilities

  1. Provide administrative support to the service, including taking referrals and responding to queries.
  2. Ensure the telephone is answered efficiently and in a professional manner.
  3. Process new referrals and liaise with managers.
  4. Input information onto the database.
  5. Contact external services via telephone and email.

Requirements

We're looking for someone with good communication, organisation, and problem-solving skills, excellent customer service, and good time management. The successful candidate will participate in staff meetings, training, team development sessions, and other meetings.


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