Office Administrator

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom RGB Recruitment Full time
Office Administrator

We are seeking a highly organized and diligent individual to join our team as an Office Administrator. As a key member of our administrative team, you will be responsible for providing exceptional support to our office operations, ensuring a smooth and efficient workflow.

Key Responsibilities:
  • Provide administrative support to the office manager and other team members
  • Manage the office reception area, including answering phone calls, greeting guests, and handling mail and packages
  • Assist with purchasing office supplies and managing the office budget
  • Monitor and manage the office email inbox and voicemail
  • Accurately manage the Bath and Working from Home (WFH) electronic calendars and the reception desk diary
  • Ensure that new project requests are accurately entered into CMap
  • Accurate data entry of information into CMap, including client, subcontractor, and expense information
  • Responsible for banking cheques and day-to-day banking/petty cash expenditure
  • Management of the office reception area
  • Ensure that the conference room is maintained to an acceptable standard and ready for meetings
  • Accurate record keeping for archiving and closed projects
  • Produce weekly job list and late timesheet documents and circulating as required
  • Accurate uploading of MW project documents to internal/external cloud-based platforms as required
  • Keep a record of all maintenance contracts and contact details of external providers
  • Ensure all specialist surveying equipment is calibrated annually or as appropriate
  • Ordering and organizing external printing of documents and for their collection
  • Ensure accurate scanning and filing of documents
  • Organisation of travel booking requests, including car hire, flights, hotel reservations, and any other requirements as necessary
  • When requested, ensuring that documentation that leaves the office is checked and of a high-quality standard before being issued
  • Provision of administrative support for directors and engineers as required
  • Ensure effective planning and organization of office social events
  • Assist with the creation of project marketing sheets for prospective clients
  • Organise interviews for potential new staff
  • Ensuring that all staff upload expenses to CMap on time for inclusion with monthly payroll
  • Providing a day-to-day management contact point for all issues regarding the company premises, for instance, maintenance issues, building and equipment faults, point of contact for contractors, etc. Report all issues to the relevant director and assist with engaging rectification. Maintain a repair log.
Accounts Administration:
  • Raising of invoices ensuring accuracy of descriptions and valuations
  • Accurate entering of invoices onto the invoice log for submission to accountant
  • Inputting MW consultant's time into CMap
  • Accurate entering of incoming invoices and reconciliation against project expenditure and purchase orders ensuring all project expenditure & staff expenses are logged within CMap appropriately
  • Management of the purchase order log to ensure that all project expenditure is allocated a purchase order number prior to being engaged and issuing contractor purchase orders as required
  • Ensure that all incoming invoices are reconciled against the purchase number log to ensure all expenditure has been approved
  • Ensuring all suppliers used have been QA approved and MW order numbers are used for purchasing their services
  • Carry out credit control for the practice with regular and proactive emails and telephone calls in line with the credit control procedure
  • Log and understand all queries that prevent payment of invoice and liaise with the relevant project director
  • Establishing rapport and maintain good working relationships with clients when carrying out credit control activities ensuring that relationships are maintained, working with the client and director to manage appropriately
  • Escalate any account queries as quickly and as efficiently as possible

This is a fantastic opportunity to join a friendly and fun team in a contemporary working environment. If you are a highly organized and motivated individual with excellent communication skills, we would love to hear from you.


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