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London, Greater London, United Kingdom BNY Mellon Full time{"title": "Senior Vice President and Relationship Manager", "content": "At BNY Mellon, we're seeking a seasoned professional to lead our Non-Bank Financial Institution (NBFI) team in London. As a Senior Vice President and Relationship Manager, you'll be responsible for providing Cash Management solutions to key clients, driving incremental account growth,...
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BNY Mellon is seeking a highly skilled and experienced Senior Vice President to join our London-based Non-Bank Financial Institutions (NBFI) team. As a key member of our team, you will be responsible for providing Cash Management solutions to our clients and driving business growth.
Key Responsibilities- Strategic Relationship Management: Develop and execute strategic plans to manage and grow existing client relationships, with a focus on revenue retention and account growth.
- Business Development: Identify opportunities to evolve client business and provide consultative services to clients to achieve their short- and long-term strategic objectives.
- Client Advisory: Serve as a trusted advisor to clients, providing guidance on the best way to achieve their business goals and objectives.
- Team Leadership: Lead team implementation of firm-wide initiatives and contribute to the development of team/unit metrics, dashboards, and roadmaps.
- Client Service: Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
- Client Escalation: Serve as the ultimate escalation point for client satisfaction and conduct service review meetings to ensure client needs are met.
- Professional Development: Contribute to the development of overall RM strategies for the unit and assist in client training, sharing of market information, and experience.
- Education: Bachelor's degree or equivalent combination of education and experience.
- Experience: Sufficient years' work experience required, with a focus on financial services, client management, and business development.
- Skills: Strong analytical and problem-solving skills, with the ability to communicate complex ideas to clients and stakeholders.
- Certifications: Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is a leading global financial services company that provides a range of services to clients around the world. We are committed to delivering exceptional client service and driving business growth through innovation and collaboration.