IT Support Specialist

2 weeks ago


Solihull, United Kingdom Senitor Associates Full time

IT Support Specialist

**Job Summary**

We are seeking an IT Support Specialist to join our technical team at Senitor Associates Ltd. As an IT Support Specialist, you will be responsible for providing first and second-line support to our user base, monitoring helpdesk tickets, and resolving any issues. You will also be required to travel to client sites to fix technical issues and provide technical support for servers and applications.

**Key Responsibilities**

* Provide technical support for Windows OS, Windows Server, and hardware installations and troubleshooting
* Monitor helpdesk tickets and resolve any issues
* Travel to client sites to fix technical issues
* Provide technical support for servers and applications on-premises or in the cloud

**Requirements**

* Experience with Windows OS, Windows Server, and hardware installations and troubleshooting
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

**What We Offer**

* Excellent internal training and development opportunities
* A clear progression path and opportunities for career advancement
* A dynamic and supportive work environment

**About Senitor Associates Ltd**

Senitor Associates Ltd is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and providing a supportive and inclusive work environment for our employees.



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