Current jobs related to KYC Operations Manager - Sunderland, Sunderland - Deloitte - Recruitment

  • Operations Manager

    2 months ago

    Sunderland, Sunderland, United Kingdom Burger King Full time

    About the Role:We are seeking a highly motivated and experienced Restaurant Manager to join our team at Burger King. As a key member of our management team, you will be responsible for leading a high-performing restaurant team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and manage a team of restaurant staff to...

  • Transport Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom SG Personnel Ltd Full time

    Job Title: Transport Operations ManagerAbout the Role:We are seeking an experienced Transport Operations Manager to join our team at SG Personnel Ltd. As a key member of our logistics team, you will be responsible for managing a small Warehousing and Distribution function within our manufacturing business.Key Responsibilities:* Manage a team of 6 warehouse...

  • Hotel Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom whitbread Full time

    Hotel Operations ManagerWe're seeking a skilled Hotel Operations Manager to oversee the daily operations of our Sunderland City Centre Premier Inn. As a key member of our team, you'll be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.Key...

  • Site Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Rise Technical Recruitment Full time

    Job Title: Site Operations ManagerJob Summary: We are seeking a highly skilled Site Operations Manager to join our team at Rise Technical Recruitment. As a Site Operations Manager, you will be responsible for managing all on-site activities, including the application, change, and topping up of lubricants and fluids within plant equipment and machinery.Key...

  • Court Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom HM Courts and Tribunals Service Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Court Operations Manager. This role will be responsible for managing functions within the cluster, ensuring effective deployment of resources to meet operational needs, and delivering cluster performance management objectives.Key ResponsibilitiesDeliver a consistent...

  • Logistics Operations Manager

    1 week ago

    Sunderland, Sunderland, United Kingdom SG Personnel Ltd Full time

    Job OverviewSG Personnel Ltd is seeking an experienced Route Planner/Supervisor to manage a small Warehousing and Distribution function within the company.The successful candidate will be responsible for overseeing a team of 6 warehouse operatives and 1 driver, ensuring the smooth operation of warehousing and transport activities on site.Key...

  • Senior Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £35,000 - £45,000

    We are seeking a seasoned Senior Operations Manager to oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment at beBee Professionals in Sunderland, UK.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance,...

  • Directorate Operations Manager

    1 week ago

    Sunderland, Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Job SummaryThis is an exciting opportunity to join our team as a Directorate Manager for Pharmacy at South Tyneside and Sunderland NHS Foundation Trust. As a senior manager, you will be responsible for the day-to-day operational management of the directorate, ensuring that resources are deployed effectively and efficiently across both hospital sites.Main...

  • Senior Operations Manager

    1 week ago

    Sunderland, Sunderland, United Kingdom Goals Full time

    Job Summary:As a Senior Operations Manager at Goals, you will be responsible for assisting with the day-to-day management of the entire complex and supervising all staff. This role entails working a flexible shift pattern to provide management cover at all times.Main Responsibilities:Supervise all employees, including Team Members, Cleaners, and Maintenance...

  • Cabling Operations Manager

    4 weeks ago

    Sunderland, Sunderland, United Kingdom GCU UK Ltd Full time

    About the RoleWe are seeking a highly skilled Cabling Supervisor to join our team at GCU UK Ltd. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of fibre installation projects across the Northeast of England.Key ResponsibilitiesManage and supervise field operatives to ensure efficient and safe...

  • Cabling Operations Manager

    4 weeks ago

    Sunderland, Sunderland, United Kingdom GCU UK Ltd Full time

    About the RoleWe are seeking a highly skilled Cabling Supervisor to join our team at GCU UK Ltd. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of fibre installation projects across the Northeast of England.Key ResponsibilitiesManage and supervise field operatives to ensure efficient and safe...

  • Court Operations Manager

    4 weeks ago

    Sunderland, Sunderland, United Kingdom HM Courts and Tribunals Service Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our team as a Court Operations Manager. This is a challenging and rewarding role that requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupport the Cluster Manager and Cluster Operations...

  • Court Operations Manager

    4 weeks ago

    Sunderland, Sunderland, United Kingdom HM Courts and Tribunals Service Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our team as a Court Operations Manager. This is a challenging and rewarding role that requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupport the Cluster Manager and Cluster Operations...

  • Restaurant Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Burger King Full time

    Restaurant Operations ManagerAbout the RoleThis is a fantastic opportunity to join our dynamic team as a Restaurant Operations Manager. As a key member of our management team, you will be responsible for leading by example and driving sales growth while controlling costs. You will be the kind of person who can keep your crew motivated, own your P&L, and...

  • Senior Operations Manager

    2 weeks ago

    Sunderland, Sunderland, United Kingdom JD Gyms Full time

    Duty Manager - A Key Role at JD GymsJob Type: Part Time - TemporaryWe're seeking a highly skilled and experienced Duty Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for the day-to-day running of the gym, including leading and managing a team of staff.Key Responsibilities:To lead and manage the day-to-day...

  • Senior Operations Manager

    1 week ago

    Sunderland, Sunderland, United Kingdom Goals Full time

    Job Summary:We are seeking a highly skilled and experienced Assistant Manager to join our team at Goals. As a key member of our management team, you will be responsible for assisting the General Manager in the day-to-day management of the complex and supervision of all staff.Main Responsibilities:Supervise all employees, including Team Members, Cleaners, and...

  • Administrative Operations Manager

    4 weeks ago

    Sunderland, Sunderland, United Kingdom Reed Full time

    Administrative Manager Job DescriptionReed Business Support is seeking an experienced Administrative Manager to oversee our clients' administrative operations. The ideal candidate will be a highly organized, target-driven individual with a disciplined work ethic and a proven track record in team leadership and quality assurance.Key...

  • Administrative Operations Manager

    4 weeks ago

    Sunderland, Sunderland, United Kingdom Reed Full time

    Administrative Manager Job DescriptionReed Business Support is seeking an experienced Administrative Manager to oversee our clients' administrative operations. The ideal candidate will be a highly organized, target-driven individual with a disciplined work ethic and a proven track record in team leadership and quality assurance.Key...

  • Workshop Operations Manager

    2 months ago

    Sunderland, Sunderland, United Kingdom Solus Accident Repair Centres Full time

    About the Role:Solus Accident Repair Centres is seeking an experienced Workshop Operations Manager to lead our team of skilled technicians and support staff. As a key member of our management team, you will be responsible for ensuring the smooth operation of our repair centre, delivering high-quality repairs, and providing exceptional customer service.Key...

  • Workshop Operations Manager

    2 months ago

    Sunderland, Sunderland, United Kingdom Solus Accident Repair Centres Full time

    About the Role:Solus Accident Repair Centres is seeking an experienced Workshop Operations Manager to lead our team of skilled technicians and support staff. As a key member of our management team, you will be responsible for ensuring the smooth operation of our repair centre, delivering high-quality repairs, and providing exceptional customer service.Key...

KYC Operations Manager

2 months ago

Sunderland, Sunderland, United Kingdom Deloitte - Recruitment Full time

Job Summary:

We are seeking a highly skilled KYC Operations Manager to join our team at Deloitte - Recruitment. As a key member of our leadership team, you will be responsible for leading a team to deliver exceptional customer service to clients and potential clients.

Key Responsibilities:

  • Lead a team to achieve performance metrics while driving continuous improvement and delivering expected results.
  • Introduce energy and motivate your team to embed a culture of high performance and service excellence.
  • Act as a key member of the leadership team, engaging in a range of business challenges across the bank's Payments Merchant Services.

Day-to-Day Activities:

  • Manage the daily running of operations, including effective resource planning and implementing strategies.
  • Develop a positive control culture where risk and governance are at the forefront of mind.
  • Set and meet performance targets for speed, efficiency, and quality.
  • Ensure all relevant communications, records, and data are updated and recorded.
  • Build and maintain a successful team.
  • Review performance and identify training needs.
  • Create and distribute reports where required, focusing on reporting against targets.
  • Coach, motivate, and retain staff.

Stakeholder Management and Leadership:

  • Build and maintain relationships with internal and external stakeholders, agreeing on best practices and monitoring conformance to key metrics.
  • Work closely with stakeholders and the wider leadership team to implement key initiatives within the operation.

Decision-Making and Problem-Solving:

  • Identify and implement improvement opportunities to support improved customer servicing or reduce operating costs.
  • Support the identification of root causes of customer/colleague concerns and complaints and ensure this is fed back to local leadership/specialist teams.

Risk and Control Objective:

  • Take ownership of managing risk and strengthening controls in relation to the work you do.
  • Understand the appropriate policies and standards applicable to the role through reading the code of conduct and other training allocated.
  • All mandatory training completed to deadlines and understood within given timescales.
  • Where applicable, all risk events (incidents) or control failures to be escalated in accordance with advised procedures.

Experience and Skills Required:

  • Strong stakeholder management skills and experience of working with key stakeholders up to senior level, e.g., financial crime and relationship teams.
  • Ability to support people through change and deliver high performance.
  • Exceptional communication skills, able to liaise with stakeholders and team members.
  • Excellent people skills, with a strong focus on team working within a high-performing environment.
  • Strong time management skills to proactively manage your workload effectively to complete complex and high-priority tasks within target timescales.

Desirable Experience:

  • Knowledge of banking products and services and associated legislation, e.g., code of banking practice.
  • Knowledge of regulatory and risk requirements relating to customers.
  • KYC knowledge and experience.