Sommelier Team Lead

7 days ago

London, Greater London, United Kingdom Discovery Village at the West End – IL Full time

We value your career and are renowned for having the best professionals in the industry. As a Head Sommelier, you'll embark on a unique opportunity to become celebrated as a leader in your field. You'll learn from your peers and through our award-winning learning academy to achieve the highest standards of craft, service, and leadership, and become a legend in your own story.


What You'll Gain

As a Head Sommelier at Discovery Village at the West End – IL, you'll enjoy a range of benefits, including:
  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across our hotels - up to 48 nights every year
  • 50% F&B discount at selected bars and restaurants within our collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Exclusive benefits, such as discounts in various high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
  • Apprenticeship, training, and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
  • Access to immediate well-being advice, because we care about our employees
What You'll Do

You'll take pride in delivering exceptional experiences for our colleagues and guests:
  • You'll lead, train, and develop our team of sommeliers, maximizing beverage profit, taking advantage of every selling opportunity, and meeting with wine suppliers to ensure our guests receive the best experience
  • You'll demonstrate flexibility and creativity in handling guests' special requests or challenges that may arise during the day
What You'll Bring
  • Previous experience in a similar position in a 5-star luxury environment is highly desirable
  • Wine and spirits knowledge
  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Head Sommelier, you'll have the opportunity to bring these values to life and continue our legacy
  • Excellent communication skills with a strong customer service ethic
  • English is our primary language. You'll comfortably communicate in this language

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