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Retail Store Manager

2 months ago

Dundee, Dundee City, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time
Job Opportunity

Home Retail Store Manager

We are seeking a highly skilled and experienced Retail Store Manager to join our team in Dundee.

As a key member of our retail operations team, you will be responsible for the management of our Dundee shop, volunteers, and customer services, ensuring the best representation of our charity on the high street.

You will lead and motivate a team of staff and volunteers, fostering a positive and productive work environment that drives sales and revenue growth.

Key Responsibilities:

  • Manage the day-to-day operations of the Dundee shop, including staff and volunteer management, customer service, and sales performance.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
  • Lead and motivate a team of staff and volunteers, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Collaborate with the Area Manager to achieve business objectives, including revenue growth, customer satisfaction, and operational efficiency.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Proven experience in retail store management, preferably within a charity or not-for-profit organization.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, volunteers, and customers.
  • Ability to analyze data, identify trends, and make informed decisions to drive business growth.
  • Knowledge of EPOS systems and Gift Aid.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Collaborative and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates.