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Room Attendant

2 months ago

London, Greater London, United Kingdom Covent Garden Hotel Full time

About Us

Firmdale Hotels is a renowned international group of luxury hotels and bars, recognized for their unique interiors and exceptional service. Our commitment to excellence has earned us numerous accolades in the hospitality industry.

Job Summary

We are seeking a dedicated Room Attendant to join our exceptional Covent Garden Hotel team. As a key member of our hospitality team, you will play a crucial role in maintaining the high standards of cleanliness and presentation that our guests expect.

Responsibilities

  • Ensure that each uniquely styled room is impeccably cleaned and maintained.
  • Attend to guest requests promptly and efficiently.
  • Collaborate with team members to uphold the hotel's standards of service and presentation.
  • Contribute to a warm, welcoming environment for all guests.

Requirements

  • A keen eye for detail and a commitment to maintaining the highest standards of cleanliness.
  • The ability to work efficiently under pressure, ensuring all tasks are completed to perfection.
  • A passion for delivering exceptional customer service with a friendly and professional demeanor.
  • Strong organizational and communication skills.
  • The ability to work collaboratively as part of a dynamic team.

What We Offer

  • Competitive hourly rate of 13.67, 20hrs - 25hrs per week
  • Access to Wagestream, our financial wellbeing app, for everyday savings and real-time financial coaching.
  • Health cash plan, including contributions towards dental, optical, alternative, and complementary therapies.
  • Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
  • Generous 30% discount off food and drinks at our restaurants and bars.
  • Complimentary meals on shift.
  • Referral bonus scheme for recommending top talent.
  • Flexible scheduling without split shifts.
  • Dry cleaning service for work attire and discounted personal dry cleaning.
  • Enhanced holiday allowance based on length of service.
  • Season ticket loan for convenient commuting.
  • Ongoing training, professional development, and fully funded English lessons.
  • Regular social events, team activities, and fitness sessions.
  • Benefits like cycle to work scheme and annual long service awards.
  • One allocated paid day per year for volunteering work.
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.

Why Join Us?

Firmdale Hotels is a trailblazer in hospitality and design, with a commitment to excellence that has earned us numerous accolades. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved.

Awards and Accolades

  • Times Best Places to Work 2024
  • The King's Award for Enterprise 2024 for outstanding contribution to International Trade
  • GM of the Year Finalist - Helle Jensen - Cateys 2024
  • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024, and an AA Breakfast Award
  • Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024
  • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world
  • Whitby Hotel, Crosby Street, and Warren Street - Michelin keys
  • The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London
  • Number Sixteen - Best Boutique Hotels in London, The Times, 2024