Current jobs related to Customer Service Manager - Ely, Cambridgeshire - Sainsbury's

  • Customer Service Manager

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLead a team of...

  • Customer Service Representative

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom Kameo Recruitment Ltd Full time

    Job Title: Customer Support AdvisorJob Summary: We are seeking a skilled Customer Support Advisor to join our team at Kameo Recruitment Ltd. As a Customer Support Advisor, you will be responsible for providing an efficient and effective telephone support service for customers, ensuring that internal and external queries are dealt with promptly and...

  • Customer Service Administrator

    2 weeks ago

    Ely, Cambridgeshire, United Kingdom Exact Sourcing Ltd Full time

    Customer Service Administrator RoleWe are seeking a skilled Customer Service Administrator to be part of our growing business near Ely. As a Customer Service Administrator, you will play a vital role in delivering exceptional customer service to our clients, who have diverse needs.Key Responsibilities:Respond to customer inquiries via email and phoneProvide...

  • Customer Service Coordinator

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom Exact Sourcing Limited Full time

    About the Role:We are seeking a highly skilled Customer Service Administrator to join our team at Exact Sourcing Limited. As a Customer Service Administrator, you will be responsible for delivering exceptional customer service to our clients, responding to customer enquiries via email and telephone, providing quotes and booking training, processing sales...

  • Customer Service Representative

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom EA First Compass House Full time

    We are seeking a skilled Customer Service Representative to join our team at EA First Compass House. As a key member of our global customer support team, you will be responsible for providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.Key...

  • Customer Service Representative

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...

  • Customer Service Representative

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...

  • Customer Service Representative

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom EA First Full time

    Customer Support Role OverviewWe are seeking a skilled Customer Support Specialist to join our team at EA First Ltd. This is a fantastic opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.In this crucial role, you will be providing comprehensive technical telephone support to...

  • Customer Service Ambassador

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom Greene King Full time

    As a Waiting Staff member at Pub & Grill, you will be a key part of creating unforgettable moments for our customers. You will be responsible for providing a heartfelt and memorable experience for every customer, every time they visit.Key Responsibilities:* Provide customers with a warm welcome and ensure they have a great dining experience* Know the menu...

  • Customer Service Ambassador

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom Greene King Full time

    Delivering Exceptional Customer ExperiencesAs a key member of our team, you will play a vital role in creating unforgettable moments for our customers. Your warm smile and exceptional service skills will make every visit a memorable one.Your ResponsibilitiesProvide customers with a heartfelt and memorable experience each and every time they visitKnow the...

  • Customer and Trading Manager

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly skilled and motivated Store Manager to join our team at Sainsbury's. As a Store Manager, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve sales targets.Key Responsibilities:Lead a team of colleagues to deliver exceptional customer service and achieve sales...

  • Customer Service Associate

    1 week ago

    Ely, Cambridgeshire, United Kingdom Thorlabs Full time

    Job SummaryThorlabs is seeking an enthusiastic and motivated Customer Support Representative to join our Sales Team.Key ResponsibilitiesProcess quotes and orders of catalogue itemsAnswer general customer enquiries by phone and emailAnticipate and proactively manage customer needs to prevent escalationEffectively communicate and coordinate with our global...

  • Customer Service Delivery Associate

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom Tesco Full time

    About the Role As a Customer Delivery Driver at Tesco, you will be responsible for delivering exceptional customer service to our valued customers. This role requires a high level of physical activity, as you will be working in a fast-paced environment, delivering groceries to customers in their homes.Key Responsibilities Deliver groceries to customers in a...

  • Barista - Customer Service Expert

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom EG Group Full time

    About the Role:We are seeking a skilled and friendly Barista to join our EG Group team at our Starbucks store in Ely. As a Barista, you will be responsible for delivering exceptional customer service, preparing beverages and products, and maintaining a clean and welcoming store environment.Key Responsibilities:Engage with customers to provide a fast and...

  • Barista - Customer Service Expert

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom EG Group Full time

    Role Overview:We are seeking a skilled Barista to join our EG Group team at Starbucks. As a Barista, you will be responsible for delivering exceptional customer service and preparing high-quality beverages and products.Key Responsibilities:Engage with customers to provide a fast and friendly servicePrepare and serve a range of beverages and productsWork...

  • Service Delivery Manager

    7 days ago

    Ely, Cambridgeshire, United Kingdom Sanctuary Group Full time

    About the RoleSanctuary Group seeks a highly skilled Service Delivery Manager to oversee daily operations and ensure the delivery of exceptional property maintenance services across the region. This role involves coordinating the work of operatives, organizing the team to work on various stock, and reacting to emergencies as they arise.The successful...

  • Aftersales / Customer Service Professional - Toyota

    6 days ago

    Ely, Cambridgeshire, United Kingdom EA First Compass House Full time

    Unlock your potential in a dynamic global organisation with our Aftersales / Customer Care Advisor role.We're seeking a self-motivated individual with excellent customer service and administrative skills to join our team. As a key member, you'll provide comprehensive technical telephone support, triage, and resolve complex customer enquiries.Key...

  • Digital Service Manager

    1 week ago

    Ely, Cambridgeshire, United Kingdom Sainsbury's Full time

    As our Lead Online Manager, you will be responsible for developing and implementing strategies to drive online sales growth and improve customer experience.Key responsibilities include:Leading a team of managers to achieve online sales targets and improve customer satisfactionDeveloping and implementing strategies to increase online conversion rates and...

  • Customer and Trading Manager

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom Sainsbury's Full time

    Job OverviewWe are seeking a highly skilled and motivated Night Shift Store Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading the overnight team and ensuring the smooth operation of the store during night shifts.Key Responsibilities:Lead the overnight team and ensure the store is ready...

  • Customer Supporter

    3 weeks ago

    Ely, Cambridgeshire, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a dedicated and compassionate Customer Supporter to join our team at Sanctuary Supported Living. As a Customer Supporter, you will play a vital role in providing front of house reception duties, developing innovative activities, and promoting customer involvement.Key ResponsibilitiesProvide exceptional customer care and support...

Customer Service Manager

2 months ago

Ely, Cambridgeshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth in our store.

Key Responsibilities
  • Lead a team of colleagues to deliver excellent customer service and achieve sales targets
  • Manage the day-to-day operations of the store, including stock management, inventory control, and visual merchandising
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other managers to achieve business objectives and drive sales growth
  • Manage and develop a team of colleagues to achieve their full potential
What We Offer

We offer a competitive salary and benefits package, including a discount card, free food and hot drinks, generous holiday entitlement, and a pension scheme. We also offer opportunities for career development and progression within the company.

Requirements

To be successful in this role, you will need to have:

  • Proven experience in a customer-facing role, preferably in a retail environment
  • Excellent leadership and management skills, with the ability to motivate and develop a team
  • Strong communication and interpersonal skills, with the ability to build relationships with colleagues and customers
  • Ability to work flexibly, including evenings and weekends
What's Next

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please click 'apply' to start your Sainsbury's journey.