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Technical Solutions Sales Specialist

2 months ago

Gloucester, United Kingdom NexGen Associates Full time
About the Role

We are seeking a highly skilled Technical Solutions Sales Specialist to join our team at NexGen Associates. As a key member of our sales team, you will play a pivotal role in understanding client technology requirements and designing and implementing tailored solutions to meet their needs.

Key Responsibilities:

  • Technical Expertise: Stay up-to-date on the latest technology trends, products, and services to recommend the most suitable solutions for clients.
  • Client Engagement: Engage with clients to understand their technical needs, challenges, and objectives, to build strong relationships and trust.
  • Workflow Management: Ensure the everyday workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, and creation of sales documentation.
  • Technical Support: Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions.
  • Solution Design: Collaborate with technical teams to design custom technology solutions that align with client and budgetary requirements.
  • Training and Guidance: Offer training and guidance to clients on using and maintaining technology solutions.
  • Continuous Improvement: Continuously seek opportunities to improve yourself and others within the organisation while optimising technology solutions and client satisfaction.

Requirements:

  • Experience in designing and implementing IT solutions for clients.
  • Proficient in technical solutions relevant to our partners' products and services.
  • Experience in sales or a strong understanding of sales principles and techniques.
  • Strong commitment to client satisfaction and service excellence.