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Corporate Receptionist

2 months ago

Derby, Derby, United Kingdom Integral UK Ltd Full time

Job Title: Corporate Receptionist

Job Summary:

We are seeking a highly organized and customer-focused Corporate Receptionist to join our team at Integral UK Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and visitors.

Key Responsibilities:

  • Guest Services: Ensure a warm and welcoming experience for all guests, providing timely and efficient assistance with their queries and requests.
  • Site Visitor Management: Process site visitor bookings in accordance with clearance procedures, utilizing our client software programs to ensure seamless coordination.
  • Administrative Support: Input data into excel and word documents using computer as a communication tool, maintaining accurate records and reports.
  • Maintenance and Safety: Identify and escalate building maintenance issues/hazard perception, ensuring a safe and healthy work environment.
  • Communication: Handle guest complaints and provide swift solutions or escalate as appropriate, maintaining a professional demeanor at all times.
  • Office Maintenance: Adhere to grooming standards, maintain a clean and organized reception area, and ensure the cleanliness of communal areas.
  • Meeting and Event Support: Book meeting rooms and maintain them, distribute incoming mail and equipment to clients, and communicate professionally with residents and clients.
  • Training and Development: Attend training and assist in other duties as required, ensuring continuous improvement and growth.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with clients, visitors, and colleagues.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Problem-Solving Skills: Ability to think critically and resolve issues in a timely and professional manner.
  • Teamwork: Ability to work collaboratively with colleagues to achieve team goals and objectives.

Working for Integral UK Ltd:

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.