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Lead Database Systems Analyst

2 months ago

Swindon, Swindon, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking an experienced Database Systems Analyst to join our IT Support team at Nationwide Building Society. As a key member of our team, you will play a crucial role in supporting and optimizing our existing database systems, as well as shaping our team's strategy and direction.

Key Responsibilities

  • Provide expert-level support for our production database platforms, including troubleshooting and resolving complex issues.
  • Develop and improve processes to drive service improvement and ensure high-quality database administration.
  • Lead and contribute to all aspects of database administration, including patching, backups, support, and performance tuning.
  • Provide proactive improvement suggestions to our application engineers and mentor junior technical staff.
  • Participate in an out-of-hours on-call support rota to ensure 24/7 coverage.

Requirements

  • At least 2 years' experience of enterprise production MSSQL support.
  • Ability to troubleshoot using Windows event logs, SQL logs, and cluster logs.
  • Windows AG and FCI clustering support and troubleshooting experience.
  • Skilled in Database Audit and Security Processes.
  • Experience of working within an ITIL framework.
  • Comfortable with performance tuning using query plans, indexing, DB design, etc.
  • Experienced in reviewing and approving SQL design documentation.
  • Experience with SSIS and SSRS would be beneficial.

What We Offer

  • A competitive salary and benefits package, including a personal pension, life assurance, and access to an annual performance-related bonus.
  • Opportunities for career development and training to help you progress your career.
  • A hybrid working approach, with a minimum of two days per week spent at one of our offices.
  • A range of employee benefits, including access to a salary sacrifice scheme and Gympass.