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Insurance Customer Service Representative
2 months ago
We are seeking a skilled Insurance Customer Adviser to join our team at KD Recruitment Limited. As a key member of our insurance business, you will be responsible for providing exceptional customer service to our clients in the Care sector.
Key Responsibilities:
- Provide timely and effective customer service to new and existing clients via telephone and email.
- Process and administer all insurance policies within the department, ensuring accuracy and efficiency.
- Deal with new business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and broking risks to insurers.
- Work closely with clients and insurers to ensure seamless communication and resolution of issues.
- Identify and capitalize on cross-selling and up-selling opportunities to enhance our insurance broking business.
Requirements:
- Previous experience in insurance is essential.
- Excellent customer service skills, both written and verbal.
- Fully computer literate with MS Office.
- Able to learn new systems and processes.
Benefits:
- Monday to Friday, 8.00am start.
- Hybrid working available after 6 months.
- 24 days holiday plus bank holidays.
- Additional annual leave given over Christmas and New Year.
- Healthcare scheme and death in service policy.
KD Recruitment Limited is committed to equal opportunities and protecting your personal data. Please visit our website for more information.