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Fashion Stylist
2 months ago
We are seeking a highly skilled and enthusiastic Fashion Stylist to join our team in Cambridge. As a Fashion Stylist, you will be responsible for providing exceptional customer service, styling customers in our latest collections, and maintaining the store's aesthetic.
Key Responsibilities- Style customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
- Empower customers to make service decisions to resolve their issue while retaining their loyalty and trust
- Put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- Greet customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Support and observe your peers, seeking feedback to support your growth and development
- Friendly and attentive, constantly interacting with customers in store and online from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style, and our brand values - you'll support and influence your peers and customers alike
- Can-do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
- Tech-savvy, processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
- Actively aware of brand campaigns, lookbooks, and new product launches and a passionate advocate of all things AllSaints
- Excellent attention to detail
- A confident communicator
- You love fashion
We are a fashion brand that values diversity and inclusivity. We believe in creating an environment where everyone feels respected, valued, and able to give their best while contributing to the success of our brand.
We recognize the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status, or age.
We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
